01Services
Digital audit
Find out where your business can improve before deciding what technology you need.
I analyze how you currently work, which tools you use and how information flows, to spot unnecessary steps, repetitive tasks, problems and opportunities for improvement.
What do we look at?
Processes
How routine tasks get done and where time is being lost.
Tools
Which programs, platforms and systems you use, and how they connect.
Information
How data comes in, gets processed, stored and shared.
Manual work
Repetitive tasks that could be simplified or automated.
Digital presence
Your website, forms, contact channels and other touchpoints with customers.
AI opportunities
Where artificial intelligence can add real value, and where it's not worth using.
An example
Imagine a business that receives quote requests by email and WhatsApp.
Current situation
Someone has to go through the messages, gather the details, enter them into a spreadsheet, put together the quote and reply to the customer.
- Customer
- 01Email / WhatsApp
- 04Employee
- 02Spreadsheet
- 03Quote
- 05Email
Problems detected
- 01Information scattered across different channels.
- 02Manual data entry.
- 03Repetitive work preparing quotes.
- 04Risk of requests slipping through the cracks.
- 05No proper follow-up.
A possible improvement
- Customer
- Form / WhatsApp
- System
- Data
- Quote
- Automatic follow-up
This isn't necessarily the right solution — that's exactly what the audit is for: analyzing the case and determining which improvements make sense before implementing any technology.
What do you get?
By the end, you'll have a clear picture of:
- Problems and friction points identified
- Tasks that could be simplified
- Automation opportunities
- Possible uses for AI
- Improvements to tools or processes
- Recommended priorities
- Next steps
It's not about adding more technology — it's about making better use of what you actually need.
From spotting the problem to solving it
- 01
Audit
We identify opportunities.
- 02
Proposal
We define what's worth improving.
- 03
Implementation
If you need it, I can also build the solution.
This is the model I follow on every project — no surprises, no fine print. Learn about my collaboration model →
Let's talk
Do you think there are things in your business that could work better?
Tell me how you currently work and we'll look at where the opportunities for improvement might be. I work with businesses in Olot, La Garrotxa and across the province of Girona.